Customer Care

ACS Stainless Steel fixings offer an unrivalled level of service coupled with both top quality products and the fastest turnaround in the industry for masonry support, windposts and wall ties. We can design and manufacture products to meet our customers specific requirements and we continually strive to improve our range of products to meet the needs of our customers.

ACS prides itself on offering the highest level of service with dedicated account managers and technical managers to ensure that your project runs as smoothly as possible at all stages of the build.

At our head office in Leeds we have a dedicated technical department run by qualified engineers with the specialist knowledge to provide advice and solutions regarding their bespoke requirements.

With branches located in London, Glasgow and our head office in Leeds, we are able to offer our assistance at short notice anywhere in the UK with our dedicated team of account managers.

We offer next day delivery as standard direct to any part of the UK, and we also despatch to Ireland and mainland Europe on a regular basis. We can also offer pre-noon, before 10.30am and same day deliveries should they be required.

ACS is also committed to promoting on site safety and our products are manufactured to ensure safety at all times. Our products are also independently tested at Sheffield University to ensure that they comply with the relevant British and European standards. ACS also operates a stringent quality control system to ensure all goods are inspected prior to despatch to ensure regulatory requirements are met.